Delete your account

Delete records or your account

For guest data, choose Erase local records in Account & sync. For cloud data, sign in, connect to the internet and choose Delete Ardo account. Confirming deletes all Ardo data, including records used by the website. This action cannot be undone.

Your shared auth.rc login and other services remain available. Other devices receive the deletion when they next connect. A minimal deletion marker blocks old sessions. Read the Privacy for backup and retention details.

Retention and deletion

Delete Ardo account, in Account & sync, erases all of your Ardo records in the active database, including website spending, and removes that account’s records from the current device. Your shared auth.rc identity and accounts in other services are kept. Other native devices erase their local copies after they next contact the service; an offline device cannot be erased remotely.

A hashed account reference and deletion timestamp are retained to reject old sessions and prevent stale devices from recreating erased records. This is a revocation record, not a copy of your tracking history. A deleted Ardo account cannot currently be reactivated; you can continue to use local guest tracking.

Infrastructure backups can contain earlier copies of deleted records. PostgreSQL database backups are scheduled for deletion after 48 hours; under normal operation, snapshots are deleted within three days of creation, allowing for scheduled cleanup. Ardo and shared sign-in container logs, server journals, and covered system and PostgreSQL diagnostic logs have a 24-hour retention target; scheduled cleanup and file rotation can extend this period. Shared sign-in diagnostics sent to Axiom are subject to its configured 30-day retention policy. Deletion from the active database does not immediately erase these historical copies. Contact us about historical copies or other privacy requests.

Contact

Email weights.support@readyyyk.com. Include your app version, iOS version, the action you tried and the visible error. Do not send passwords, session tokens, or your full health history.